Privacy Policy for The Friends Websites and Services
Why a Privacy Policy?
The Friends’ Privacy Policy aims to inform you about the data we collect through the website thefriends.be and our associated services, how we use this data, and your rights concerning its processing. All our actions comply with data protection regulations.
Who is our Data Protection Policy for?
This policy applies to:
- All our current and former customers;
- Prospective clients interested in our services;
- Visitors to our website.
Who Processes Your Data?
Your data is collected and processed by INSIDEWEB SRL, whose registered oLice is in Brussels, registered with the Crossroads Bank for Enterprises under number 0895 799 750.
To optimize training and service management, The Friends and INSIDEWEB SRL collaborate closely and share certain customer databases for purposes related to training, services, and newsletters.
What Types of Data Do We Collect and for What Purposes?
Newsletter Subscription
We collect your email address to send newsletters. You can unsubscribe or update your information at any time via the links in our communications or by contacting us directly. Inactive or incorrect addresses may be deleted.
Browsing Data
We use cookies and tools such as Google Analytics to collect information about your visits to improve our services and measure our website’s eLectiveness. You can configure your browser to block cookies if you wish.
Processing Your Data for Personalization and Promotion
When we use your data to better understand your browsing preferences or the information you view on our site, we consider it important to understand your needs and promote our activities by targeting people who may be interested in our oLers. We rely
on our legitimate interest to process your data, considering that this involves data generated through our promotional and informational tools. This data is strictly used to assess and promote our services and is not shared or used for other purposes.
Retention of Your Data
Your personal data is kept for a maximum of three years from your subscription or aLiliation request or for the duration of a contract if one is in place.
If the relationship is solely linked to commercial prospecting or newsletter subscription, the data is kept until you request to unsubscribe, provided no contract or ongoing dispute exists.
Storage and Service Providers Involved in Data Processing
We use specialized partners for hosting our IT system, ensuring that your data is stored within the European Union.
Additionally, we use services from Google Inc. via Google Analytics to analyze website visits and tools like ClickDimensions, Microsoft CRM, MailChimp, etc., to collect your data and send our mailings.
For more information on data processing related to Google Analytics, refer to their privacy policy here.
Data Confidentiality in the Recruitment Process
As part of its recruitment activities, The Friends collects and processes candidates’ personal data to evaluate applications and manage the selection process. These data are processed in compliance with data protection regulations.
What Data Do We Collect?
The data collected during the recruitment process include:
- Personal information: name, surname, contact details, date of birth, address, etc.
- Professional data: curriculum vitae (CV), cover letter, diplomas, certifications, professional experiences, skills, etc.
- Other information: aptitude tests or possible evaluations, professional references, and any voluntarily provided information.
Purpose of Processing
The collected data are used exclusively to:
- Analyze and evaluate applications concerning the available position;
- Organize interviews;
- Verify references or qualifications as part of good recruitment practices;
- Communicate with candidates regarding their applications.
Data Retention
- Data of unsuccessful candidates: retained for a maximum of two years after the recruitment process ends unless the candidate requests otherwise. This allows The Friends to recontact potentially suitable candidates for future opportunities.
- Data of successful candidates: integrated into employee administrative records and subject to applicable HR retention regulations.
Confidentiality and Security
- Candidates’ data are accessible only to those involved in the recruitment process (HR team and relevant supervisors).
- Data are stored on secure servers within the European Union.
- No data is shared with third parties without prior candidate consent unless required by law.
Your Data Protection Rights
Under applicable law, you have the following rights regarding your personal data:
- Access: Right to request a copy of the processed data.
- Correction: Right to correct inaccurate or outdated information.
- Deletion: Right to request data deletion unless retention is legally required.
- Objection: Right to object to certain data processing, particularly for marketing or profiling purposes, by informing us of your preference (see “What Types of Data Do We Collect and for What Purposes?”).
- Portability: Right to data portability, allowing you to retrieve your personal data in a structured electronic format for transfer to other services or providers.
How to Exercise Your Rights?
To exercise your rights or for any questions regarding data protection, you can contact our Data Protection OLicer by email at info@thefriends.be or by phone at (+32 2 657 90 70) from Monday to Friday, 9 am to 5 pm.
You may also contact the National Data Protection Authority.
If there is non-compliance with regulations or violations of your rights, you have the option to take legal action or contact the National Data Protection Authority.